How to get a refund from Spark on iPhone?

Am trying to get my money back from Spark app. Not working on my iPhone



[Re-Titled by Moderator]

Original Title: Refund for broken app

iPhone 15, iOS 26

Posted on Dec 19, 2025 3:25 PM

Reply
4 replies

Dec 20, 2025 3:44 AM in response to HelpmepleaseIneedit0123

Please be more descriptive than "not working". What are you trying? What error messages do you see, or where does what you are trying fail to do something you anticipate?


Which exact app are you using? I see multiple ones calling themselves Spark-something.


Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this in the EU from a third party, see: About purchases not billed through the App Store or Apple In-App Purchase - Apple Support instead.

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


Dec 21, 2025 12:42 PM in response to Limnos

When I open the app to try to create a profile, on the top of the page it says: you’re offline connect to start playing. It’s been like this since day one.

I ended up calling support and had rep share device and showed them exactly what was happening. This is my second attempt to get my money refunded to me.

Hopefully I will be listened to this time around

How to get a refund from Spark on iPhone?

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