Random loss of sound

Without explicit details of precisely what you may or may not have tried, try following this methodical and well proven sequence of troubleshooting steps... some of which you may have already tried in isolation.

Begin with a forced-restart - as this will often clear an isolated software issue:

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting. If a hardware fault is identified, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Yakisama wrote:

Ever since iOS 26 came out I’ve had nothing but trouble with my volume. I I have to restart the iPad numerous times a day. I could just be watching a video and it will go out all of a sudden. I’ve done all of them. The things everyone is saying to do I even did a reset on the iPad. It helped for a few hours and then went right back to the problem again. I was hoping that the system reset would’ve taken care of it, but it didn’t. What in the world is going on why hasn’t Apple fix this problem? I’m not the only one having it because I’ve seen blogs all over the place that people are sick and tired of it just like me. Some won’t even update because they’re afraid that by updating their iPhone and iPads it was through theirs up too. My daughter’s have iPad 8 and it didn’t mess up their volume. But mine is a 9 and it has messed it up royally. Why hasn’t Apple fixed this bug?

Your problem, as described, is not widespread.

You would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting. If a hardware fault is identified, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Yakisama wrote:

I have restarted my iPad so many times I’m afraid the button is going to wear out! I’ve even started going into settings to shut it down because of the fear of that happening. I’ve also done a reset and it didn’t help it at all. All of these problems with the volume started after the 26 update! None of the bug fixes and updates since that initial 26 has helped it at all! I’m not the only one having problems. There’s thousands of people posting it online on numerous platforms! Apple needs to get their act together. This is ridiculous!!!

This is a user-to-user technical community. Contributors here are all end-users, just like you. Other than the site Moderators, Apple neither monitors nor participates within this Community. As such, your comments here will not be seen or acted upon by Apple.

Apple invites submission of comments and bug reports via its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple

You would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad. If a fault is identified, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

I have not seen this problem since upgrade 26.2.1. Hope it was a bug fix but so far so good.

Ever since iOS 26 came out I’ve had nothing but trouble with my volume. I I have to restart the iPad numerous times a day. I could just be watching a video and it will go out all of a sudden. I’ve done all of them. The things everyone is saying to do I even did a reset on the iPad. It helped for a few hours and then went right back to the problem again. I was hoping that the system reset would’ve taken care of it, but it didn’t. What in the world is going on why hasn’t Apple fix this problem? I’m not the only one having it because I’ve seen blogs all over the place that people are sick and tired of it just like me. Some won’t even update because they’re afraid that by updating their iPhone and iPads it was through theirs up too. My daughter’s have iPad 8 and it didn’t mess up their volume. But mine is a 9 and it has messed it up royally. Why hasn’t Apple fixed this bug?

I have restarted my iPad so many times I’m afraid the button is going to wear out! I’ve even started going into settings to shut it down because of the fear of that happening. I’ve also done a reset and it didn’t help it at all. All of these problems with the volume started after the 26 update! None of the bug fixes and updates since that initial 26 has helped it at all! I’m not the only one having problems. There’s thousands of people posting it online on numerous platforms! Apple needs to get their act together. This is ridiculous!!!

Same exact iPad. Same exact problem. Started after upgrading to iOS 26