Iphone Photo Importing to iMac has stopped working

Until the end of October whenever I connected my iPhone 13 Pro to my iMac it would eventually ask me on photos do I want to import new photos and I always did for secondary back up and to view them on the big screen.

Suddenly despite numerous attempts over a couple of weeks this function has stopped being offered and I now have loads of photos waiting to transfer. Yes they are safe in the iCloud but I would like them on my iMac as well.

Any ideas why this has stopped and more so how to adjust?

Don't want to delete anything in error or affect iCloud storage. Looking to get new computer in the near future.

iMac 21.5″, macOS 12.7

Posted on Dec 22, 2025 9:29 AM

Reply
1 reply

Dec 22, 2025 10:49 AM in response to hibs13

hibs13 wrote: … for secondary back … safe in the iCloud

First, and importantly, there may be a misunderstanding here about iCloud. iCloud is not a backup for Photos, and while you pictures there are safe from your iPhone getting run over by a truck, but they are not safe from mistakes you may make! Mistakes, like deletions, are copied to iCloud just ask quickly and efficiently as pictures are copied. A backup allows you to go to the way your Library was yesterday or last week. iCloud Photos does not do that.


I don't understand "whenever I connected my iPhone 13 Pro to my iMac." Do you not have the Mac connected to iCloud Photos? If so, then why do you connect the phone to the Mac? The idea of iCloud is that it is used to Synchronize the Photos Library in all your connected devices. This doesn't involve any wires.


  • What iOS does your phone use?
  • What do you see at iCloud.com? Are all your phone's pictures there? How many?
  • What does your Mac's Photos say at the bottom of the Library? Like this:

  • Do you use “Optimize Storage” on your Mac? on your Phone?
  • Have you checked to see if the Apple Account is really really the same on the Mac and on the iPhone and at iCloud.com?
  • Do you have more than 10% free storage on your iCloud account?
  • Where does your Mac's Photos Library reside-- in the Pictures folder of your internal drive, or on an external drive? or on a network? on iCloud drive?
  • What is your storage on this iPhone? At Settings>General>iPhone Storage, my phone says 50.5 GB of 128 GB used. What does yours say? Do you have more than 10% free storage on your iPhone?
  • What is your storage on this Mac? At System Settings>General>iStorage, what does yours say? Do you have more than 10% free storage on your Mac?


Let us know…

Iphone Photo Importing to iMac has stopped working

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