Paramount+ subscription problem

Question

Level 1

29 points

Paramount+ subscription problem

paramount+ is not recognizing my subscription purchased through the App Store. Was fine until last week. Subscription good through 3/4/26

Posted on Dec 22, 2025 4:11 PM

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Answer 1

Phil0124

Level 10

216,992 points

Dec 23, 2025 7:11 AM in response to Pop49

Pop49 wrote:

paramount+ is not recognizing my subscription purchased through the App Store. Was fine until last week. Subscription good through 3/4/26

And what does "not recognizing" mean exactly? What happens when you try to watch anything?

Did you subscribe through the standalone Paramount+ App or did you subscribe inside the TV App for the Paramount+ Channel?

Are you trying to access the subscription through the standalone app or through the channel?

Does the subscription appear in your subscription list, and does it say it's for the TV channel?

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Answer 2

Pop49 Author

Level 1

29 points

Dec 23, 2025 7:37 AM in response to Phil0124

For two years I have viewed P+ (through the stand alone app) on my iPhone 11 pro, iPad Air 4, and Apple TV 4th gen. Subscription was made through the app via App Store. My account on the App Store still says my sub is active and good til 3/4/26.

As of last week when I try to view shows through the app I get the messages that I need to subscribe to access them.

I contacted Paramountplus and was told that the Apple App Store did not show I had an active subscription even though I do!!

I may not have all the “right” words for this discussion but I do have a problem and wonder if anyone has a solution.

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Answer 3

dme49r

Level 1

88 points

Dec 23, 2025 7:42 AM in response to Pop49

I have the same problem. It started after I updated my devices to 26.2. Still haven’t found solution.

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