Forgot password cannot recover reset password waiting period

How long is the wait period for Apple account password reset issue?

My child forgot the Apple ID password and we cannot recover it since we don't the old phone number that was setup as recovery. We have tried to reset the password keeps saying "There is not enough information to reset your password at this time, you can gain access after waiting period could be days.....

iPhone 12, iOS 16

Posted on Dec 22, 2025 8:42 PM

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2 replies

Dec 23, 2025 3:52 AM in response to Afghann

Are you now waiting for account recovery? If you are, this article explains what we know about this process: How to use account recovery when you can’t reset your Apple Account password - Apple Support


As for the wait period it says, "For security reasons, it might take several days or longer before you can use your account again after you start account recovery. Contacting Apple Support can’t help you shorten this time. This delay is inconvenient, but it’s important so that Apple can keep your account and information safe."


This thread outlines the multi-step process and final recovery —> My Apple ID is locked, how do I fix it? - Apple Community , and this one about things you should and should not do while waiting —> How can I recover my Apple ID after multi… - Apple Community


Particularly note the things you should not do. If you do them, you may have to restart the whole process again.



Forgot password cannot recover reset password waiting period

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