AirPods Pro 3 Case Issue

AirPods Pro 3 Case Issue


Anyone else have this problem? My case is behaving like the lid is open all the time (even though it’s clearly closed).


If I have any devices near it, it does pop up info box - on my phone it just shows the battery info, on other’s devices, it asks if they want to connect.


I’ve unpaired and re-paired. I’ve tried pairing to a different phone, and it’s all the same behavior. Pretty sure it’s hardware related not software.


And of course, with this happening, it’s causing rapid battery drain - without using it, the case dies in pretty much a day.


Just started this past week; been working fine before that since I got them early November.


Any thoughts? Anyone know what part of the case triggers whether it thinks it’s open or not? It is connecting with the magnet at the front of the lid, so it’s not obviously open. I don’t see any debris in the hatch either, but if there’s something I should try to clean on it, I can try that too.


Thoughts welcome!

AirPods Pro 3

Posted on Dec 26, 2025 4:01 PM

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Dec 29, 2025 7:01 PM in response to WaterOz

Re: AirPods Pro 3 Case Issue: Any thoughts?


If AirPods firmware is up-to-date. and the OS version on paired device is also up-to-date ...


As AirPods would still be under warranty:

You may want to make a reservation at the nearest Apple Store, and let the experts take a look at the AirPods and Case. There will likely be no cost to you, ( else they would look first, and discuss your options with you. ):

Genius Bar Reservation and Apple Support Options - Apple


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AirPods Pro 3 Case Issue

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