Video tearing / artifacts when rotating screen during playback.

iPhone 17 pro max, iOS 26.2 - I have my camera set to 4k @ 120fps. I can record videos with no issue, but when I play them back and rotate the screen and the video gets compressed from full screen to a smaller aspect ratio, the video starts to distort/tear and show bright green lines. If I rotate the screen so that the video is full screen again, the video clears up and is normal. If I let the distortion go on long enough, the phone will crash and reset itself. I will note that so far, that at lower resolution/fps recording, the issue does not happen.


I’m wondering if this is a software bug in iOS, or a hardware issue decompressing video? My iPad m5 and an older iPhone 15PM do not have the issue.


-t






Edited for grammar

Posted on Dec 27, 2025 5:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2026 7:33 PM

BigAssTim wrote:

I went back to the store and could reproduce the problem on their 17PM phones.

Here are my non-default display settings:


Settings/Display - display zoom: Larger Text

After a long bout of tinkering and troubleshooting, I’ve found that the issue comes from having display zoom set to Larger Text.

If I have display zoom set to larger text, the behavior will always appear. I could not reproduce the issue with any other setting or setting combination.

So, if you happen to see this behavior, change the display zoom setting to default until the bug is fixed.


re: < Phone 17 pro max, iOS 26.2 >


Good computing BigAssTim ! Appreciate the update.

11 replies
Question marked as Top-ranking reply

Jan 3, 2026 7:33 PM in response to BAT_Got_Nerfed

BigAssTim wrote:

I went back to the store and could reproduce the problem on their 17PM phones.

Here are my non-default display settings:


Settings/Display - display zoom: Larger Text

After a long bout of tinkering and troubleshooting, I’ve found that the issue comes from having display zoom set to Larger Text.

If I have display zoom set to larger text, the behavior will always appear. I could not reproduce the issue with any other setting or setting combination.

So, if you happen to see this behavior, change the display zoom setting to default until the bug is fixed.


re: < Phone 17 pro max, iOS 26.2 >


Good computing BigAssTim ! Appreciate the update.

Jan 4, 2026 3:39 PM in response to BAT_Got_Nerfed

BigAssTim wrote:

I went back to the store and could reproduce the problem on their 17PM phones.

Here are my non-default display settings:

Orientation: unlocked
Dark mode: on
Night Shift: On
auto brightness: off
Settings/Display - display zoom: Larger Text
Settings/Accessibility - display text and size - increase contrast: on

After a long bout of tinkering and troubleshooting, I’ve found that the issue comes from having display zoom set to Larger Text.

If I have display zoom set to larger text, the behavior will always appear. I could not reproduce the issue with any other setting or setting combination. Only when display zoom is set to larger text would the graphical glitch appear. One thing to note, selecting bold text or increasing the text size did not cause the issue, only setting the display zoom to larger text would cause it.

So, if you happen to see this behavior, change the display zoom setting to default until the bug is fixed.


As you have identified a repeatable bug, you would be best advised to submit a Bug Report via Apple's Product Feedback portal - as this will ensure that the problem, cause and workaround fix are properly recorded by Apple. For iPhone and iOS:

Feedback - iPhone - Apple


Every report counts - as until Apple receive a sufficient number or reports, it is perhaps unlikely that resources will be assigned to investigate and resolve the issue.


When submitting a report, ensure that you include as much detail as possible within the body of the report - including your iPhone model and installed version of iOS; don’t rely upon the pick-list, as this rarely includes the full range of device models or most recent versions of iOS.


All contributors here are end users, just like you; other than the site Moderators, Apple neither monitors nor participates here. As such, your report here is unlikely to be seen by the very people that can address the issue in a future version of iOS. Submitting a Bug Report to Apple is in both yours and other's best interests.

Jan 3, 2026 6:17 PM in response to BAT_Got_Nerfed

I went back to the store and could reproduce the problem on their 17PM phones.


Here are my non-default display settings:


Orientation: unlocked

Dark mode: on

Night Shift: On

auto brightness: off

Settings/Display - display zoom: Larger Text

Settings/Accessibility - display text and size - increase contrast: on


After a long bout of tinkering and troubleshooting, I’ve found that the issue comes from having display zoom set to Larger Text.


If I have display zoom set to larger text, the behavior will always appear. I could not reproduce the issue with any other setting or setting combination. Only when display zoom is set to larger text would the graphical glitch appear. One thing to note, selecting bold text or increasing the text size did not cause the issue, only setting the display zoom to larger text would cause it.


So, if you happen to see this behavior, change the display zoom setting to default until the bug is fixed.


😎


-t

Dec 29, 2025 6:16 PM in response to leroydouglas

Reboot/restart doesn’t fix it.


A restore didn’t fix it either.


I went to the Genius Bar and we were trying a few things and the phone bricked. They were going to replace the logic board and display, but wound up giving me a new phone.


Here’s the fun part - the new phone does the same thing. So, it looks like it’s a bug in the software or a flaw in the hardware.


fun fun!


-t



edit: diagnostics didn’t see a problem anywhere (except a display flaw in showing red at the edge of the screen when the white color was displayed - hence the Genius Bar wanting to replace the screen).

Dec 28, 2025 4:20 PM in response to BAT_Got_Nerfed

Follow the 3R 's- if a restart does not solve your problem proceed


Have you shutdown & restarted the iPhone ie power off/on...

Restart your iPhone - Apple Support


Reset or a Force Restart,

Force restart iPhone - Apple Support


Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support




if no resolve—

Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support


Jan 22, 2026 12:53 AM in response to BAT_Got_Nerfed

Similar issue. Identical cause. IPhone 17 Pro Max


Similarities

  • appears to only be caused by “ZOOM - Larger Text”
  • only occurs on iPhone playback. Not if streamed or watched on another device
  • does not occur if screen sharing (apple support) or screen capturing.


Differences -

1) I don’t have to rotate between landscape and portrait to initiate the issue. It just does it.

2) I don’t just get vertical lines. I get half and full screen flashes, as well as image warping (like watching it through rippled water).


thanks for your post. Support booked me a Genius Bar appointment with a view to having the phone replaced. Clearly that will not resolve it.



Jan 8, 2026 3:48 AM in response to LotusPilot

Thanks, already did! :-)



I tried out the issue on my friend’s Pro and it did not do it. So it seems to only happen with the pro max models.


Actually, my iPad Pro m5 had a green flash and video tearing last night when I did a pinch to zoom on a screen recording video I made (tried zooming out for some reason). Its video settings were all default. I couldn’t reproduce it again no matter what I tried. Maybe there is some kind of weird video driver bug in 26.2?


-t

Dec 29, 2025 7:50 PM in response to BAT_Got_Nerfed

I would like to add that after restore to the new phone, the old videos no longer distort. If I record new videos and rotate the screen, then the video will start to tear and have green flashes and eventually crash the phone.


In case Apple reads this, your Genius Bar ran diagnostics and mentioned at one point that there are no kernel panic attacks in the logs of the old phone.


Edit: I will be going back tomorrow to try and reproduce the problem with the display model phones in the store, as well as trying to get the genius bar rep to reproduce it on his pro max 17 phone. When we transferred my video to his phone, the video played fine, but we did not try to record a video on his phone.


✌️


-t

Video tearing / artifacts when rotating screen during playback.

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