Cannot find ringtones in iTunes app on iPhone 16 Pro

iPhone 16 Pro iTunes app issues. Has anyone had issues with trying to get a new ringtone on iTunes? Before I could type in the artist name and the songs/music videos and ringtones would pop up. Now the ringtones don’t. I’ve deleted and reinstalled the app and restarted my phone but still having issues.

iPhone 16 Pro, iOS 26

Posted on Dec 30, 2025 11:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2026 10:19 PM

Re: " Cannot find ringtones in iTunes app on iPhone 16 Pro

iPhone 16 Pro iTunes app issues. Has anyone had issues with trying to get a new ringtone on iTunes?

Before I could type in the artist name and the songs/music videos and ringtones would pop up. Now the ringtones don’t. I’ve deleted and reinstalled the app and restarted my phone but still having issues. "


You may want to try Apple Support's tips for iOS26:

See How to: Get ringtones, text tones, and alert tones in the iTunes Store on iPhone - Apple Support

Eg: says:

"In the iTunes Store app, you can purchase ringtones, text tones, and other alert tones for clock alarms and more.

Buy new tones

  1. Go to the iTunes Store app on your iPhone.
  2. Tap More, then tap Tones.
  3. Browse by category or tap Search to find a specific song or artist.
  4. Tap a tone to see more information or play a preview.
  5. To buy a tone, tap the price."
3 replies
Question marked as Top-ranking reply

Jan 1, 2026 10:19 PM in response to Mama_JRS

Re: " Cannot find ringtones in iTunes app on iPhone 16 Pro

iPhone 16 Pro iTunes app issues. Has anyone had issues with trying to get a new ringtone on iTunes?

Before I could type in the artist name and the songs/music videos and ringtones would pop up. Now the ringtones don’t. I’ve deleted and reinstalled the app and restarted my phone but still having issues. "


You may want to try Apple Support's tips for iOS26:

See How to: Get ringtones, text tones, and alert tones in the iTunes Store on iPhone - Apple Support

Eg: says:

"In the iTunes Store app, you can purchase ringtones, text tones, and other alert tones for clock alarms and more.

Buy new tones

  1. Go to the iTunes Store app on your iPhone.
  2. Tap More, then tap Tones.
  3. Browse by category or tap Search to find a specific song or artist.
  4. Tap a tone to see more information or play a preview.
  5. To buy a tone, tap the price."

Jan 22, 2026 7:45 PM in response to dsp_buckle

Thank you for your reply. Sorry if something I did or said annoyed you.


We are all Apple users, like yourself in the community. We do what we can to help each other troubleshoot the issues that arise.... we may all have different combinations of iPhone model and iOS software version, so what works for one may not work for everyone. We can't guess if any particular model or iOS version has a problem, has interference, or is damaged etc..

_________________

In iTunes Store app: After you tap More (...), then tap Tones

Do you not have the Search (magnifying glass icon) at the bottom right ?

_________________

If not, or if the method given in Apple Support's own "how to" article for iOS 26 (previous reply) is not working for you, you can send feedback to reach those who work on the software behind-the-scenes at Apple.


All feedback is carefully read and logged, and, if others also experience the same issue, we may see an update that "fixes" it. The more feedback Apple receives on which iPhone models, and iOS versions are affected, the more likely we will see an update that addresses it.

Feedback website: Product Feedback - Apple

Cannot find ringtones in iTunes app on iPhone 16 Pro

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