Apple not providing refund for fraudulent app
I was denied a refund for an app that is just stealing money from people at this point. Slips is a P2P betting app, they have largely gotten complaints about their payout method which used to be paper checks that rarely got paid out. I got an email in December that they’d be offering ACH, but only if you got a subscription. The lowest tier of the subscription is $10. So I paid that, and once the feature was introduced, of course it didn’t work. So I waited, thinking that maybe they’d update the app and provide a fix. That has not happened, and I even contacted support about the issues and got no reply. So, frustrated, I contacted Apple for a refund. They said they could not provide me a refund and wouldn’t provide me any details. This app has received hundreds of complaints and now is false advertising and Apple isn’t doing a single thing to ensure that their customers aren’t getting taken advantage of. Why are they so against providing refunds? And I understand people request them all the time but when there is clear wrong doing on the other side, that’s when a refund should happen.
