Ultra2 warranty issue manufacturing defect

Question

Level 1

8 points

Ultra2 warranty issue manufacturing defect

silver shiny coating on back of watch ultra 2 peeling off and exposing sensor rings below. Is this a manufacturing defect and covered by Apple warranty

Apple Watch Ultra 2, watchOS 26

Posted on Jan 7, 2026 11:40 AM

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Answer 1

Mac Jim ID

Level 9

61,616 points

Jan 7, 2026 11:44 AM in response to JRQ001

You would need to schedule an appointment with Apple to have it checked out. There are currently no Service Programs for that issue, and only Apple could decide on an individual case whether they would cover that on a warranty. Nobody here would be able to make that decision.

Genius Bar Reservation and Apple Support Options - Apple

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Answer 2

LD150

Level 10

100,853 points

Jan 7, 2026 3:32 PM in response to JRQ001

BTW have you had the watch more than Apple's statutory warranty period for your country? If so then no, even manufacturing faults are not covered.

As I understand it, USA and most of the planet is 1 year, EU 2 years in places, UK 6 years with limitations.

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Answer 3

JRQ001 Author

Level 1

8 points

Jan 7, 2026 7:25 PM in response to LD150

Hi 5 weeks remaining of warranty period. Wondering if the degradation of this coating has an impact upon health readings since it may allow more light to fall upon the sensors. Had several previous Apple Watches and never had this problem occur. Bottom line is it shouldn’t occur on watch less than 12 months old.

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Answer 4

LD150

Level 10

100,853 points

Jan 8, 2026 12:13 AM in response to JRQ001

Take Mac Jim IDs advice, but knowing Apple they will call it wear and tear

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