Mail App new password problems

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Level 2

155 points

Mail App new password problems

Hello,

I changed my Gmail password online on my Mac and now my iPhone (11) Mail App won't accept the new password. It automatically brings me to the steps to enter the new password under "Settings" but then it tells me to open my Gmail app and enter the # that is provided as a multi factor authentication safety thing, which is fine. I successfully pass through that, but then when I go to open the iPhone Mail App, it says to enter the password under "Settings" as it did before and it keeps repeating. Can anyone please advise? Thank you in advance.

PS - I know I can easily access my email with the Gmail App but I like the iPhone Mail App much better. And it bugs me that my phone won't accept the new password although my Mac does.

Posted on Jan 9, 2026 6:12 AM

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Answer 1

Top-ranking reply

LD150

Level 10

103,320 points

Jan 9, 2026 8:45 AM in response to nature_girl75

If it was me I would remove the gmail account in Settings, Apps, Mail, Mail accounts, then add it back.

If you can sign into google in Safari first it usually recognises you right away.

I now have set a google Passkey which makes it easier, or you might need to open the gmail app on a different device, or scan a QR code on another device which is signed inti that account

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Answer 2

LD150

Level 10

103,320 points

Jan 12, 2026 9:25 AM in response to nature_girl75

Did you sign into Google.com in Safari? That normally is all you need.

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Answer 3

nature_girl75 Author

Level 2

155 points

Jan 12, 2026 7:26 AM in response to LD150

Thanks, but I am going in circles again. I am now at the point of adding the account back, but what should I do after I confirm the number code after I tap "Yes, it's me"? I can see the screen displaying the number code but there is no navigation to complete adding the account / the screen doesn't "move forward." Sorry if I sound confusing. Thanks if you can help again.

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