Mac: Amazon PDF won't open in Preview via print dialog

Amazon web page will not open pdf in Preview app from mac print dialog. However, other web pages open the pdf in Preview. I created a new user account and problem did not appear in that account.

Mac mini (M4, 2024)

Posted on Jan 12, 2026 10:41 AM

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Posted on Jan 12, 2026 10:59 AM

I solved the problem right after I posted the question. I discovered the Capital One Shopping had not finished installation. Once I finished installation of Capital One Shopping and then turned off the extension for Capital One Shopping by unchecking the box beside the extension in the extensions settings for Safari, the problem disappeared.

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Question marked as Top-ranking reply

Jan 12, 2026 10:59 AM in response to Roger Lier1

I solved the problem right after I posted the question. I discovered the Capital One Shopping had not finished installation. Once I finished installation of Capital One Shopping and then turned off the extension for Capital One Shopping by unchecking the box beside the extension in the extensions settings for Safari, the problem disappeared.

Jan 12, 2026 10:47 AM in response to Roger Lier1

Roger Lier1 wrote:

Amazon web page will not open pdf in Preview app from mac print dialog. However, other web pages open the pdf in Preview. I created a new user account and problem did not appear in that account.


Please download and run (free) EtreCheck, and share the results to the clipboard. Then open a new reply here, and press the Additional Text button that looks like a printed page, and paste and post the hardware and software configuration report here. From that, we can get a little more detail about what is installed and what is running here.

Mac: Amazon PDF won't open in Preview via print dialog

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