Had my 16 pro replaced under Apple care+, this was originally a US model with dual eSIM capabilities. Now after the replacement in India, I received the Asian model which is unable to do dual eSIM at the same time. Can I do something about this or is it a lost cause. Both are Verizon eSIMs, one for work and another for personal use. I’m going to be in Mumbai for the next 3 month for work and need both the eSIMs working.
iPhone 16 Pro
KiltedTim wrote:
The model sold in India, and the one that replaced the device the OP originally had, does not have 2 eSIMs. It has one eSIM and one physical SIM slot.
Esim support does not work that way.
From: Using Dual SIM with an eSIM - Apple Support (IN)
"iPhone 13 models and later also support Dual SIM with two eSIMs, in addition to a physical SIM and an eSIM."
You can activate 2 sims either 1 eSim and 1 physical sim or 2 eSims at a time.
But the physical sim must be turned off before you can activate the second eSim.
There is no esim limitation in that regard.
No. You replaced it and got the model that is available in your country. You're lucky you got it replace in India at all.
The model you have is one eSIM and one physical SIM. You'll have to live with that.
You should be able to install both eSIMS in that phone, but only one can be active at a time.
The model sold in India, and the one that replaced the device the OP originally had, does not have 2 eSIMs. It has one eSIM and one physical SIM slot.
You should be able to use dual eSims on iPhone 16 Pro, except ones meant for sale in China as those only support 2 physical SIM cards, so should not be your case.
Make sure the physical SIM card is turned off, before trying to enable the second eSim.
Settings ➜ Cellular ➜ Physical SIM card, flip the switch to off.
Then enable the eSim.
I was under the impression that only one eSIM could be activated at a time on models with both a physical SIM slot and an eSIM. Models without a SIM slot have 2 eSIMs.
Are you sure that's correct?
iPhone 16 Pro replacement: no dual eSIM in India
