Apple Pay and adding card to Wallet Issue

Hi there,

I had to factory reset my phone yesterday due to storage issues. I backed up the phone and it all seems to be running pretty smoothly, other than the fact that apple pay is now not working on the phone. I had previously had my debit card added to apple pay/ wallet and when I go to my wallet it shows the card through Auto Fill, but when I go use apple pay (double click on the phone) no card displays.


I have tried to add the card to the wallet and it says that "This Card is Already in Wallet". I have tried to remove the card from apple wallet and re-add it, I have tried this over multiple devices but every time I try to re-add it to the phone or other devices, it says "This Card is Already in Wallet" and I can't seem to access it.


Any help would be greatly appreciated.

Thanks

iPhone 15 Pro

Posted on Jan 15, 2026 6:25 PM

Reply
11 replies

Jan 16, 2026 5:39 AM in response to Jeff Donald

Yes it does appear in the cards on any other devices (Apple Watch). It still will not allow me to add it to my phone unfortunately. I go to add the card to my phone, add the security code and then it still comes back with “This card is Already in Wallet” (which is still not visible on the wallet app on the phone).


Throughout the day, I have had my bank remove the tokens attached to my devices using Apple Pay. I have updated my software on my watch, disconnected/ reconnected my watch to my phone. I have also being successful adding the card to my Apple Pay on my watch, but I still cannot add it to my phone. I feel like it has to do with something from the software update from yesterday.

Jan 16, 2026 1:19 PM in response to Jeff Donald

The card does appear in “Cards found for you” section as it’s linked to the Apple Watch.


I have been working with Apple support yesterday as well. There were stages where it wasn’t appearing as we had tried to remove it from other devices throughout the day. It has only reappeared in the “Cards found for you” since it was able to be added back to my watch after that was updated.


On my phone I am using iOS 26.2.


This software was only updated to this version two days ago (as I was instructed to update by an Apple staff member) due to the storage issue I was having where the System Data on my phone was sitting at around 50GB so the staff member instructed me to back up my phone and then factory reset it so that the latest software could be added. However, now I have the problem with Apple Pay on the phone.

Jan 15, 2026 6:48 PM in response to Jeff Donald

Thanks for getting back to me and making that clear.


No payment methods appear in my wallet. However, when I go to ... in the top right it shows an option for AutoFill and it says 1 card available.


When I go to add a card with the (+) option, it says that the card I want to add "This Card is Already in Wallet" which is frustrating as that card isn't displaying in the wallet.

Jan 15, 2026 7:09 PM in response to Jeff Donald

No payment methods appear, but I only ever had one- the one debit card I am trying to reset up.


I can add my apple account as an option, but I don't have any money attached to this account. I really just want to set up my debit card again. This is all on the same phone (just had to do a factory reset which was recommended to me yesterday by an apple staff member in store to free up storage space).

Apple Pay and adding card to Wallet Issue

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