User profile for user: Marlene808
Marlene808 Author
User level: Level 1
8 points

My Apple iPhone 12S updated & incapacitated my camera view and setting. I need it for work. FIX PLEASE

My phone iPhone 12 S updated last night to ISO 18 and now my camera doesn’t work correctly. Now when I go to my camera and try to take a video or a photo or portrait anything it opens clear and then it goes instantly blurry. You can’t see anything and I noticed that many many other Apple users are experiencing the same problem. I take tons and tons of pictures for my Selling business so I need to have my camera. This is just inconceivable and ridiculous. What can I do to get my camera back to normal & working properly and clearly ASAP?

iPhone 12, iOS 26

Posted on Jan 18, 2026 11:25 AM

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User profile for user: lobsterghost1
lobsterghost1
Community+ 2026
User level: Level 10
190,517 points

Posted on Jan 18, 2026 11:30 AM

Try a Forced Restart --> Force restart iPhone - Apple Support


If that doesn't help, see this link --> If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If nothing helps, then it's time to schedule an appointment at your Apple Store Genius Bar to have your phone tested and repaired if required --> Genius Bar Reservation and Apple Support Options - Apple


Ps: What is an 12S? There was iPhone 12, iPhone 12 Mini, iPhone 12 Pro and iPhone 12 Pro Max. I've never heard of an iPhone 12S

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User profile for user: lobsterghost1
lobsterghost1
Community+ 2026
User level: Level 10
190,517 points

Jan 18, 2026 11:30 AM in response to Marlene808

Try a Forced Restart --> Force restart iPhone - Apple Support


If that doesn't help, see this link --> If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If nothing helps, then it's time to schedule an appointment at your Apple Store Genius Bar to have your phone tested and repaired if required --> Genius Bar Reservation and Apple Support Options - Apple


Ps: What is an 12S? There was iPhone 12, iPhone 12 Mini, iPhone 12 Pro and iPhone 12 Pro Max. I've never heard of an iPhone 12S

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My Apple iPhone 12S updated & incapacitated my camera view and setting. I need it for work. FIX PLEASE

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