I cannot restore the purchase of Photomator - found my receipt, attempted to restore with my Apple ID and the below error pops up.
I spent more time going round in circles trying to find the Pixelmator support and turned up no solution.
Anyone else have solved this?
I really can't tell whose interface is being presented in your image. What happens when you tap "Contact Us"?
Try contacting Apple and see if they have accommodated this ownership transition somehow. This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support Scroll down to “Connect with live support”. If your country is not in the list, do to the “Other countries” entry at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.
For chat, you can try using the Apple Support App —> https://apps.apple.com/app/apple-support/id1130498044
For chat help with a USA Apple Account —>
https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
nadaStrange wrote: I spent more time going round in circles trying to find the Pixelmator support and turned up no solution.
This is confusing because I am finding two apps with the same name, one from a third party and one from Apple. Not sure which one you want. The Apple one appears to be part of a new bundle.
I purchased the Photomator and Pixelmator prior them being bought by Apple via the App Store.
Restore purchase of Photomator not working
