iTunes ask for an Encrypt local backup password when I've never used it before

jhon5532 wrote:

Hello, I try to use 2 iphones in itunes for first time but keep asking me for Encrypt local backup password. I never use a password, I have tried to uncheck de box but ask for password, I try several ones but not working. Why itunes ask for passwords if I never did a backup on my computer? And I also can not use other programs with my iphones because ask for itunes backup password, which I dont have because I never did a backup on this pc, thank you.

[Re-Titled by Moderator]

Original Title: Encrypt local backup password

Encryption doesn't enable by itself, someone has to enable it whether it was you or someone else.

Since you don't know the encryption you won't be able to restore the backup using itunes.

You can only disable encryption for future backups Disable iOS backup encryption - Apple Community

jhon5532 wrote:

Thank you for your reply. I dont have any backup on my pc. I will check your link, thanks again!

That makes no sense you just said itunes was asking for backup encryption.