Conba wrote: I don't understand why Apple doesn't leave well enough alone.
I can't answer that, of course, but I suspect that in making some things better, some other things inevitably pass by with unnoticed problems. Apple is certainly concentrating on the more modern and versatile method of using iCloud to synchronize Photos Libraries among devices, so the older plug-in method is getting less attention. I'm guessing, of course. You can leave feedback here:
Feedback - Photos - Apple
As to the import problem, I can't really test this, since I use iCloud, but I know that some people have found that it helps to do a forced restart of the phone.
Force restart iPhone - Apple Support
This is different from a simple Power Off. I had to continue holding the button down past the "slide to power off" message, and then I released the button only after the Apple Logo appeared indicating a re-start.
Similarly, it's worth it to try re-starting the Mac. If that doesn't work, then you should try to re-start the Mac in Safe Mode. This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this:
Start up your Mac in safe mode - Apple Support
If safe mode works, see if it continues after going back to normal mode.
Since you're using a cable, does the Mac ask you to unlock the phone? Try this: make sure that the phone is locked before you pug it in, and wait for the Mac to ask you to unlock it.
You should also try these things to try to narrow down the problem:
- Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new Library by closing Photos and then option-clicking on the Photos icon.
- Make a new user and see if the same problem recurs with it. This is a bit harder, because a new user can't access a different user's stuff. You would need to temporarily move your Library out of your own user's Pictuers folder up to the general "Users" folder.