Is it normal for Apple authorized service provider to change iPad wallpaper during AppleCare+ inspection?
Apple Authorized Service Provider changes my iPad's wallpaper in inspection process of purchasing AppleCare+. Is this normal process?
And those wallpapers are from my wallpaper list and Photo app.
They said they have to change wallpaper few times and take photo to send to Apple. It is inspection process.
They also brought my iPad to backroom for technician to inspect while I have to be outside.
From my view point, I don't think they should not do this. Photo app is customers' sensitive data. Inspection should be on hardware level only.
[Re-Titled by Moderator]
Original Title: Apple Authorized Service Provider changes my iPad's wallpaper in inspection process of purchasing AppleCare+. Is this normal process?
iPad Air, iPadOS 26