Replacing a cracked screen on an iPad Pro 3rd Gen 12.9

Click on this link for information about 'iPad Service and Repair' --> iPad Repair and Service - Apple Support

For a cost estimate, go to:

How much will it cost?

Use the “Get an Estimate” tool to review potential costs if you get service directly from Apple.

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations

How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID

or:

Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone ➞ Contact Apple Support - Apple Support

For instructions on how to get your iPhone, iPad, or iPod touch ready for service click here --> Prepare your iPhone or iPad for service - Apple Support

- "To protect your information and save time, follow these steps before you get service for your device."

For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.

As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support

If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

Note when you use the repair estimator that Limnos links, your iPad Pro Gen3 won't show up if you select "cracked screen." Use the "Other Damage" option instead.