Numberpad does not appear when changing Screen Time code

When I enter my correct email and passcode on Settings to change my screen time code, it will come up with enter new but the numberpad does not appear and I can‘t enter it.

iPad, iPadOS 26

Posted on Jan 25, 2026 5:05 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2026 6:09 AM

If you are experiencing difficulties changing the ScreenTime passcode from iPad settings, try an alternative approach. Instead, turn-off the ScreenTime passcode altogether:

Settings > ScreenTime > Change ScreenTime Passcode > Turn Off ScreenTime Passcode





Having successfully turned-off the Passcode, restart your iPad - after which, you should be able to set a new ScreenTime Passcode.

1 reply
Question marked as Top-ranking reply

Jan 25, 2026 6:09 AM in response to _Switzerland_

If you are experiencing difficulties changing the ScreenTime passcode from iPad settings, try an alternative approach. Instead, turn-off the ScreenTime passcode altogether:

Settings > ScreenTime > Change ScreenTime Passcode > Turn Off ScreenTime Passcode





Having successfully turned-off the Passcode, restart your iPad - after which, you should be able to set a new ScreenTime Passcode.

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Numberpad does not appear when changing Screen Time code

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