iPad Pro not connecting to Canon MF240 printer

I can’t print from my new iPad Pro M5 on my Canon MF240 printer. I have no problem printing from my iPhone 8 and my old iPad Pro OS16.2. How can I get the new device to recognize the printer?


[Re-Titled by Moderator]

Original Title: Enabling printer/iPad connection

iPad Pro, iPadOS 16

Posted on Jan 25, 2026 9:35 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2026 12:05 PM

If your printer supports AirPrint - is set-up correctly and was working as expected prior to a recent iPadOS update - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es) (if any)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices (your iPad)


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:

Force restart iPad - Apple Support



Should you have a VPN App or VPN profiles installed, or a security App such as Norton, these may be interfering with your network connection. If applicable, the resolution is usually simple; if installed, you may only disable or completely remove the Security App and/or VPN - and then perform a restart.


If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 25, 2026 12:05 PM in response to priscillafromor

If your printer supports AirPrint - is set-up correctly and was working as expected prior to a recent iPadOS update - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es) (if any)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices (your iPad)


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:

Force restart iPad - Apple Support



Should you have a VPN App or VPN profiles installed, or a security App such as Norton, these may be interfering with your network connection. If applicable, the resolution is usually simple; if installed, you may only disable or completely remove the Security App and/or VPN - and then perform a restart.


If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support

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iPad Pro not connecting to Canon MF240 printer

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