Not valid or not support

my friend apple id is block and we cant unblock

the error saying apple id is not valid or not support

Posted on Jan 27, 2026 5:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2026 6:42 AM

Hello,


For help with an invalid/not-active/not-supported account you need to contact Apple (the people on this forum are users like yourself).


To reach Apple Support for an account issue:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or:


Contact Apple for support and service by telephone --> Contact Apple Support - Apple Support


Note that an invalid ID is not the same as a disabled one.


1 reply
Question marked as Top-ranking reply

Jan 27, 2026 6:42 AM in response to Mohsenfalah66

Hello,


For help with an invalid/not-active/not-supported account you need to contact Apple (the people on this forum are users like yourself).


To reach Apple Support for an account issue:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or:


Contact Apple for support and service by telephone --> Contact Apple Support - Apple Support


Note that an invalid ID is not the same as a disabled one.


Not valid or not support

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