How can I get support for my iphone?

How can I get support for my iphone? all of my posts are being removed, and I need help.

iPhone 13

Posted on Jan 28, 2026 4:41 PM

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Posted on Jan 28, 2026 4:45 PM

If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


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9 replies

Jan 28, 2026 5:05 PM in response to CosmosJames

Do you think they could do that at an Apple store?


No. We have told you multiple times that that you (or anyone else) cannot do what you are asking. That answer will not change.


Are you thinking that if you keep asking the same question that the answer will change?


If you do not believe us, make an appointment and head on down to the Apple Store.


Genius Bar Reservation and Apple Support Options - Apple



Jan 28, 2026 4:57 PM in response to CosmosJames

No, as a former Apple Store Manager I can tell you most assuredly, there is no going back. When your iPhone was updated, firmware was flashed onto chips in some of the subsystems and it cannot be undone. The old operating system cannot run on your device after its firmware was upgraded. You cannot undo a firmware update, you’d have to replace the chips.

Jan 28, 2026 5:23 PM in response to CosmosJames

You're now drastically increasing the odds of rendering your device inoperable and the cost to replace damaged components will cost more than the device is worth.


Old firmware is generally designed so it cannot be installed (flashed) over a newer version. You’d have to force it which usually results in firmware errors that cannot be fixed or overwritten (flashed again). This permanent damage cannot be undone and entire subsystems must be replaced.

How can I get support for my iphone?

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