Help me with the Refund please!!

@apple, trying to request the refund for Scrl application, the money has been deducted, apple won’t let me request a refund despite of trying hundred times because apparently “it has not been paid for”, have the screenshot of the payment and everything.


help me chat, will @apple give me my money back. Also, btw, the autopay was supposed to happen tomorrow, it happened today!!


So frustrating!

iPhone 16, iOS 18

Posted on Jan 29, 2026 9:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2026 10:00 AM

Hello,


This is a user to user forum. We can't intercede on your behalf with Apple regarding refunds. We have no way of making Apple grant you a refund.

If the charge was not completed yet, then there is nothing to refund, and you will need to let it compete correctly and then request the refund.


If it has already been completed, then you should be able to see it at https://reportaproblem.apple.com and request a refund there. Do note Refunds are not guaranteed, Apple can deny refunds at their discretion.


Also note if the charge was for a subscription, you will need to cancel the subscription before requesting the refund.


2 replies
Question marked as Top-ranking reply

Jan 29, 2026 10:00 AM in response to vinita260

Hello,


This is a user to user forum. We can't intercede on your behalf with Apple regarding refunds. We have no way of making Apple grant you a refund.

If the charge was not completed yet, then there is nothing to refund, and you will need to let it compete correctly and then request the refund.


If it has already been completed, then you should be able to see it at https://reportaproblem.apple.com and request a refund there. Do note Refunds are not guaranteed, Apple can deny refunds at their discretion.


Also note if the charge was for a subscription, you will need to cancel the subscription before requesting the refund.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help me with the Refund please!!

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