Hello I can’t download apps and when I try I won’t let me use my Apple Card for verification and I thing it’s cause it’s trying to charge me for a refund on 2 apps that was refunded and it’s trying to get me to pay for it now ? Now it’s not letting me download apps untill I pay for the refund ?
View your purchase history for the App Store and other Apple media services - Apple Support
View your purchase history for the App Store and other Apple media services - Apple Support
Then you will need to call Apple directly. We have no access to your account to view any of this information. They will be able to see exactly what the refund is for and if they say that the current charges have not been refunded, you have the receipts to prove it.
Contact Apple Support - Apple Support
Hello ~ That’s doubtful. I have never been asked to “pay for a refund “ by Apple. What if any is the message you are seeing? In the meantime… click on below and review.
If you can’t download or update apps on your iPhone or iPad - Apple Support
If a message says 'Your Media & Purchases account has been disabled' - Apple Support
~Katana-San~
Can I use Apple Pay or even Venmo to add payment method cause they are already on my phone but it’s still telling me I need verification and this charge has already been refunded am I haven’t made any new purchases for these apps and there’s no pending charge
My address info an everything is already on them and I successfully use my Apple Pay on Etsy an other apps but still don’t know what’s preventing me from downloading free apps other than this charge which was previously refunded to me
I called Apple support and they sent me a link to report a problem .apple and the claim status says refunded on the charges an I received the money back for the charges
I have the receipts aswell
Can’t download apps because of refunded subscriptions ?
