Hallo guys, I have bought IPhone 17 pro max from Apple Store in Barcelona and I have travel back to Germany and I want to return my phone to the store , my question can I return it here in Germany or not also the 14 days period still I have 8 days left for it.
iPhone 17 Pro Max, iOS 26
I believe you will have to get back to Spain to return it. Exchange or refunds need to happen in the country where the item was sold by Apple. Your local Apple Store would be able to confirm this, and/or help you within their means and policies.
I believe you will have to get back to Spain to return it. Exchange or refunds need to happen in the country where the item was sold by Apple. Your local Apple Store would be able to confirm this, and/or help you within their means and policies.
Hi, I’m a former Apple Store manager and officially you can’t. The Apple return policy for both Spain and Germany specifically state that returns must be made in the country of purchase. That’s the official policy. EU regulations only say that a 14 day right to return must be granted, but do not state that a return can be made in any EU country.
Since you’re in Germany it can’t hurt to ask the manager at an Apple Retail Store. They might know a way to grant an exception. It won’t hurt to ask. What’s the worst thing that’ll happen, you make a friend with an Apple Store manager.
Lots of people said you can 🙃
I don't think so.
If you buy an iPhone in Barcelona and later try to return it in Germany, you may not be able to do so—even if there’s an Apple Store nearby.
Lots of people said you can
Lots of people don't know what they are talking about, because they have not done it and are guessing.
OsamaZzA wrote:
Lots of people said you can 🙃
Google Moon once let you zoom in all the way to the surface of the Moon, past actual photos, to show that the Moon was made of Swiss Cheese.
Was it?
Return New iPhone to the store in Europe
