Unlock unavailable iPad after incorrect passcodes
I have 2 ipads one hase been locked due to applying wrong passcode many times,and now it is unavailable so how can I open my ipad
iPad Air, iOS 12
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have 2 ipads one hase been locked due to applying wrong passcode many times,and now it is unavailable so how can I open my ipad
iPad Air, iOS 12
Have a look at:
With a device is still running iPadOS 15.1 or earlier, you will need to use the method in this support article: How to reset your iPad passcode using your Mac or PC - Apple Support
Here are resources if you are prompted for your username and password and have forgotten them:
If you forgot your Apple Account primary email address or phone number - Apple Support Note that typically this is an email address you use.
If you forgot your Apple Account password - Apple Support
If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs. This can be a Mac, or a PC with iTunes. If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support
Whichever method you use will result in erasing the iPad. There is no way of avoiding this. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support
Have a look at:
With a device is still running iPadOS 15.1 or earlier, you will need to use the method in this support article: How to reset your iPad passcode using your Mac or PC - Apple Support
Here are resources if you are prompted for your username and password and have forgotten them:
If you forgot your Apple Account primary email address or phone number - Apple Support Note that typically this is an email address you use.
If you forgot your Apple Account password - Apple Support
If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs. This can be a Mac, or a PC with iTunes. If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support
Whichever method you use will result in erasing the iPad. There is no way of avoiding this. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support
Click here and follow the instructions. Restoring the iPad requires plugging it into a computer with iTunes or Devices installed, or a Mac running Catalina or newer.
If there's an option to erase it, you can use that instead.
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Unlock unavailable iPad after incorrect passcodes