Unlock unavailable iPad after incorrect passcodes

I have 2 ipads one hase been locked due to applying wrong passcode many times,and now it is unavailable so how can I open my ipad

iPad Air, iOS 12

Posted on Feb 2, 2026 7:27 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2026 9:20 AM

Have a look at:

If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support


With a device is still running iPadOS 15.1 or earlier, you will need to use the method in this support article: How to reset your iPad passcode using your Mac or PC - Apple Support


Here are resources if you are prompted for your username and password and have forgotten them:

If you forgot your Apple Account primary email address or phone number - Apple Support Note that typically this is an email address you use.

If you forgot your Apple Account password - Apple Support


If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs. This can be a Mac, or a PC with iTunes. If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support


Whichever method you use will result in erasing the iPad. There is no way of avoiding this. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 2, 2026 9:20 AM in response to Abida-58

Have a look at:

If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support


With a device is still running iPadOS 15.1 or earlier, you will need to use the method in this support article: How to reset your iPad passcode using your Mac or PC - Apple Support


Here are resources if you are prompted for your username and password and have forgotten them:

If you forgot your Apple Account primary email address or phone number - Apple Support Note that typically this is an email address you use.

If you forgot your Apple Account password - Apple Support


If you do not have a computer, use this link Find Locations to find an Apple service location, or ask a friend if you can use theirs. This can be a Mac, or a PC with iTunes. If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support


Whichever method you use will result in erasing the iPad. There is no way of avoiding this. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support


Unlock unavailable iPad after incorrect passcodes

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