Beats ear bud automatocally switch devices and can not be reset

I have two iphones and two Ipads, my wife uses an iphone15 and an Ipad, I use an Iphone17 and an Ipad. She uses Beats Powerbeats Pro. The strange things is every time when she plays music or any sound to her ear buds, she get close to me and when I was playing any sound on my phone or Ipad, the sound from my devices will automatically switched to her ear buds. Then she will need to re-pair the beats to her phone again by put the ear buds in the box and start over the whole pairing process. I tried all kinds tricks which I can find online but all don't work. The tricks I have tried are: disconnect my device to the earbuds, and "forget the device", set connect to this phone to "When last Connected to this Phone", my phone still will automatically reset the bluetooth connetions by itself for me to connect to the ear buds and set connection to "Automatically". All of these were failed to solve the problem. Then I tried to reset my phone "Reset network settings", that did not work, then I tried reset "Reset all settings". that did not work either. I tried reset the ear buds by pressing the button for 15 seconds, that did not work either. I am totally lost at it. The ear buds does not only automatocally switch to my phone but also unpair her phone at sme time. Only one way and never otherwar around.

iPhone 17 Pro Max

Posted on Feb 2, 2026 9:33 AM

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Posted on Feb 3, 2026 3:45 PM

deyi54 wrote:

I have one account only. I have tried reset of ear buds as well. It seems the ear buds automatically switch to my phone and unpair her phone. There must be some information stored somewhere to prioritize my phone.

So you do share the same Apple account? First thing I asked. You will never solve this until your wife has her own account and her own earbuds set up with it.

5 replies
Question marked as Top-ranking reply

Feb 3, 2026 3:45 PM in response to deyi54

deyi54 wrote:

I have one account only. I have tried reset of ear buds as well. It seems the ear buds automatically switch to my phone and unpair her phone. There must be some information stored somewhere to prioritize my phone.

So you do share the same Apple account? First thing I asked. You will never solve this until your wife has her own account and her own earbuds set up with it.

Feb 3, 2026 8:31 AM in response to deyi54

Firstly this can happen if you share Apple ID, I really hope that is hot the case.


It can also happen if you purposely shared devices or buds in the past.

Then there should be a setting, Iphone Settings, Bluetooth, And forget the "wrong" device.

Or you can set it to connect only When Last Connected to this iPhone.


I tried to pair my air pods to my grand daughters ipad and it was a slog. I gave up. It should not connect spontaneously unless paired before.

Feb 3, 2026 9:43 AM in response to LD150

Thanks, I tried all of these but it doen't help. Yes, my phone was paired with the same ear buds before. Every time I foget the device, it will com back by itself and set to automatically connect. My wife's phone will forget the device automatically every time after the ear buds swithed to my phone. She has to re pair every time lost connection. That is very strange.

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Beats ear bud automatocally switch devices and can not be reset

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