iPhone 17 Pro Max unable to connect to inflight Wi-Fi

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Suegee57 Author

Level 1

4 points

iPhone 17 Pro Max unable to connect to inflight Wi-Fi

I cannot connect to inflight wifi on American or Southwest with my iPhone 17 Pro Max.

iPhone 17 Pro Max, iOS 26

Posted on Feb 2, 2026 9:20 AM

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Answer 1

Top-ranking reply

steve626

Level 6

14,631 points

Feb 2, 2026 9:30 AM in response to Suegee57

Put the phone in airplane mode and make sure WiFi is on.
Manually type the portal address into your browser. Such as: UnitedWiFi.com, or AAinflight.com
Disable VPNs (like Norton 360)
Disable Apple's Private Relay
Custom DNS settings should not be used

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Answer 2

Suegee57 Author

Level 1

4 points

Feb 3, 2026 9:38 AM in response to Jeff Donald

Thanks, Jeff, I tried all of those, and yes, it connects fine with every other network. On my final flight leg yesterday I finally got it to connect, after turning off the Private Wi-fi address setting for the aainflight network. Thanks for the assistance!

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Answer 3

Feb 2, 2026 9:25 AM in response to Suegee57

Do you have VPN software or antivirus software installed on your device. Did you try restarting your iPhone? Does your iPhone connect to your home and/or office WiFi network?

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iPhone 17 Pro Max unable to connect to inflight Wi-Fi

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