AirPods 4 cut off when connected to Macbook Air M1

My AirPods 4 when connected to my Macbook Air M1 (26.0.1) cut off all the time when i'm watching youtube, netflix, etc., not when i'm listening to Apple Music tho. They also never cut off when connected to my IPhone. Can someone explain this weird problem???

MacBook Air 13″, macOS 26.0

Posted on Feb 2, 2026 5:33 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2026 5:57 PM

Troubleshoot the Mac's Bluetooth:


I. "Reset the Bluetooth Module":

See my User Tip: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip. Looking at my first comment on it, recommended to Apple that they bring this option back. They canned Reset the Bluetooth Module in Monterey's release.

So, Use this Terminal Command:

sudo pkill bluetoothd



II. What else to do:

Try the following, in the order provided...

A. Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait for 30 seconds, and then boot up normally, attempting another sync.


B. Try a New Admin User:

What happens when you create a new administrator user, and log int it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your macOS.


as a last resort...


C. Reinstall the macOS:

Go Here: How to Reinstall macOS from macOS Recovery - Apple Support

Important: First, Back Up your Mac:

Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)

3 replies
Question marked as Top-ranking reply

Feb 2, 2026 5:57 PM in response to helenabertozzi

Troubleshoot the Mac's Bluetooth:


I. "Reset the Bluetooth Module":

See my User Tip: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip. Looking at my first comment on it, recommended to Apple that they bring this option back. They canned Reset the Bluetooth Module in Monterey's release.

So, Use this Terminal Command:

sudo pkill bluetoothd



II. What else to do:

Try the following, in the order provided...

A. Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait for 30 seconds, and then boot up normally, attempting another sync.


B. Try a New Admin User:

What happens when you create a new administrator user, and log int it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your macOS.


as a last resort...


C. Reinstall the macOS:

Go Here: How to Reinstall macOS from macOS Recovery - Apple Support

Important: First, Back Up your Mac:

Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)

Feb 2, 2026 6:54 PM in response to helenabertozzi

helenabertozzi (author)

..Perhaps the next 'small step' update to macOS in that

series could help with new bits & basic refresh + restart..


Links within 'Apple Security Releases' page ~ as follows:

"The latest version of macOS is 26.2. Learn how to 

update the software on your Mac  -- and how to allow

important background updates."


Maybe this is behind the issues?

Feb 2, 2026 5:55 PM in response to helenabertozzi

"AirPods 4 cut off when connected to Macbook Air M1: My AirPods 4 when connected to my Macbook Air M1 (26.0.1) cut off all the time when i'm watching youtube, netflix, etc., not when i'm listening to Apple Music tho. They also never cut off when connected to my IPhone. Can someone explain this weird problem???"

-------


Troubleshooting AirPods Connectivity:


Start by wiggling it in your ear. No success? Charge these to 100%. If still not success, refer to the following...


Troubleshooting AirPod Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

AirPods 4 cut off when connected to Macbook Air M1

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