​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Gap between screen and frame on top of iPhone 17 Pro Max?

is there supposed to be a gap between the screen and frame at the top part of iphone 17 pro max?

iPhone 8 Plus, iOS 16

Posted on Feb 3, 2026 7:31 PM

2 replies

Feb 3, 2026 8:14 PM in response to Emmily16

"Gap between screen and frame on top of iPhone 17 Pro Max?: is there supposed to be a gap between the screen and frame at the top part of iphone 17 pro max?"

-------


Gap Between Screen and Frame:

Being they are two separate items, there will always be a gap(an apparent crease) between the frame and screen, but if it seems to be spread apart a bit more than a few millimeters, then you should return this, or get it serviced.


Getting this iPhone Serviced, ASAP:

To go through Apple, setup a Genius Bar Appointment at your local Apple Store, taking it in for service. There, it will be diagnosed, and you'll be provided with a cost. or see an AASP (Apple Authorized Service Provider) in your local area.

Contact Apple:


Or...


Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Gap between screen and frame on top of iPhone 17 Pro Max?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.