Why is my iPhone 13 suddenly asking Assistive Touch to be turned ON to get new free APPs?

Maybe an iOS update did this to me? It happened for the first time ever last week when I went to Checkout on a fastfood APP.

I know nothing about using Assistive Touch, but I turned it ON.

Then I've had to try to figure out how to use it, which doesn't always work. Plus I forget or get angry.

Have APPs like McDonald's been rewritten to force Users to use Assistive Touch for some unexplainable reason?

What happened? Can I stop it?

I hate it being ON, plus I hate it's icon that's constantly in the way, forcing me to drag it to uncover something that I want to read or want to tap.

iPhone 13

Posted on Feb 3, 2026 9:24 PM

Reply
3 replies

Feb 3, 2026 9:34 PM in response to vankjeff

Asking Assistive Touch to be turned on is not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.



Remember, the right question often leads to the solution!



Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: OS — iOS 26, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



Why is my iPhone 13 suddenly asking Assistive Touch to be turned ON to get new free APPs?

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