How do I resolve a false 'camera-related notification' after upgrading to iOS 26 on my iPhone 14 Pro Max?

iPhone 14 Pro Max after upgrading to ios 26 camera showing-unknown.

No One Takes Responsibility

After upgrading my iPhone to iOS 26, I started seeing a camera-related notification. To be very clear from the start: the camera works perfectly fine. Photos, videos, front camera, rear camera — everything works as expected.

Naturally, I visited an authorized service center to get this checked.

Here’s where the frustration begins.

The service center charged me for diagnostics and then casually declared it a “hardware issue.” When I asked a very basic and logical question — “If the camera is working perfectly, how can this be a hardware problem?” — there was no clear explanation. No failed test. No defective component. No error logs shown. Just one word repeated again and again: “Hardware.

When I pushed further and asked for an exact reason or proof, the response was even more shocking:

“Our system shows no issue. It’s just a notification. Please contact Apple Support for an exception.”

So let me get this straight:

• The camera works fine
• Diagnostics show no issue
• Yet it’s labeled as a hardware fault I’m charged anyway force to change camera with huge price or get exception from apple support.
• And then told to call Apple Support

When I contacted Apple Support, they did exactly the opposite of helping. They simply redirected me back to the service center.

This feels like a never-ending loop:

• Service center → “Call Apple Support
• Apple Support → “Visit service center”

No one owns the problem. No one provides a real explanation. No one takes responsibility.

What’s most disappointing is that this issue clearly appeared after an iOS update. If the hardware were actually faulty, the camera wouldn’t function normally. This strongly points toward a software bug or incorrect system flag, yet customers are being blamed and charged as if they broke something.

At this point, it genuinely feels like:

• Apple releases unstable software
• Devices start showing false warnings
• Customers pay the price
• And support teams pass the issue around instead of fixing it

For a company that prides itself on premium experience and customer trust, this is unacceptable. If this is how post-update issues are handled — vague answers, paid diagnostics, and zero accountability — then Apple seriously needs to rethink how it treats its customers.

I’m sharing this here so others are aware, and also hoping someone from Apple actually listens — because right now, it feels like no one does.

[Re-Titled by Moderator]

Original Title: Ios26 camera showing unknown