How do I report a problem to Apple for an app I haven't yet downloaded from the Mac App Store?

Sometimes I want to read the privacy policy of a Mac app before downloading or buying it from the Mac App Store, alternatively contact the app's developer with a question, but the support and privacy policy buttons often lead to a website that no longer exist.


I can't find any way to notify Apple about apps with faulty Privacy Policy or Support buttons. This situation undermines user confidence in downloading apps from the App Store and raises questions about Apple’s oversight of developer compliance with these requirements. So, how do I report these apps to Apple without downloading them and going through the "Report a problem" website?


Honestly, if I find anything suspicious on the Mac App Store, why does Apple force me to download it to notify them? I detect stuff like this daily.

MacBook Pro 16″, macOS 26.2

Posted on Feb 4, 2026 10:48 AM

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2 replies

Feb 4, 2026 2:09 PM in response to FilipOfficial

I would send an email to the Data Protection Officer at dpo@apple.com. Include in the email the name of the App and a link to the app in the store so they can verify. The email address is noted on this page related to the Report a Problem website for disputing previous decisions made on the site, but since you are unable to report the problem without downloading the app that is what I would use. I wouldn't expect a response other than the acknowledgment that it was received.

https://reportaproblem.apple.com/static/en-us/privacy.html


Also, I would not bother to support any developer where there is a broken link for Support or their Privacy Page. That is an easy one where I would move along.

How do I report a problem to Apple for an app I haven't yet downloaded from the Mac App Store?

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