Substitute phone till my phone gets fixed?

The back glass of my iPhone is broken and I am going to give it to the Apple Store to fix it. But in the mean time, will they give me a substitute iPhone to use till I get my phone back?

iPhone 14 Pro, iOS 17

Posted on Feb 4, 2026 11:01 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2026 11:04 AM

This is a user to user only forum. From what I've researched, if a phone needs an extensive repair, it "may" be possible to get a loaner. But the back glass is not an extensive repair and may be able to repaired in just a few hours. You'll need to ask the Apple Store directly if this is possible.

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Substitute phone till my phone gets fixed?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.