Apple One issue through Verizon

I had an Unlimited One plan through Verizon that came with Apple One. I ended up switching plans which made me lose Apple One as a plan perk. I then added Apple Music Family to my plan. I have been getting billed directly by Apple for Apple One ever since. When I look on my Apple ID, it shows that I have an Apple One subscription but that it can only be canceled through Verizon. When I go to Verizon, they don’t show it as a perk or that I have a subscription. What can I do to cancel this subscription?


Below you can see what plan perks I have through Verizon which doesn’t include Apple One and below that, what my Apple account is saying.

Posted on Feb 5, 2026 6:51 AM

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Apple One issue through Verizon

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