Refund for money mistakenly added to Apple account

Hi

i added money to my Apple account from my bank account which was a mistake

how can I get it back

thanks

iPhone 14 Plus

Posted on Feb 5, 2026 3:36 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2026 7:35 PM

Although "here" is a general link to support, what you really need to do is speak with a live person at Apple since what you want is not an official service and you won't find it the labyrinth of the support paths at https://getsupport.apple.com/


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


For chat, you can try using the Apple Support App —> https://apps.apple.com/app/apple-support/id1130498044


For chat help with a USA Apple Account —>

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198





3 replies
Question marked as Top-ranking reply

Feb 5, 2026 7:35 PM in response to LynnieLe

Although "here" is a general link to support, what you really need to do is speak with a live person at Apple since what you want is not an official service and you won't find it the labyrinth of the support paths at https://getsupport.apple.com/


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


For chat, you can try using the Apple Support App —> https://apps.apple.com/app/apple-support/id1130498044


For chat help with a USA Apple Account —>

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198





Refund for money mistakenly added to Apple account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.