Constantly black photos on 17 Pro

Any more people with constantly black photos on a 17 Pro?

iPhone 17 Pro, iOS 26

Posted on Feb 6, 2026 12:01 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2026 12:19 AM

Are both cameras taking black photos?


Did you already try to reset the iPhone to factory settings, to rule out, that the iOS software caused the issue?

To rule out defective data from the backup, set it up as a new device and test the cameras.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support


If the cameras works after that, restore from the latest backup and test again.

In case the cameras do not work after setting it up as a new device, this is a hardware issue and the iPhone has to be serviced:

Apple - Support - iPhone Repair and Service

1 reply
Question marked as Top-ranking reply

Feb 6, 2026 12:19 AM in response to Pettel177

Are both cameras taking black photos?


Did you already try to reset the iPhone to factory settings, to rule out, that the iOS software caused the issue?

To rule out defective data from the backup, set it up as a new device and test the cameras.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support


If the cameras works after that, restore from the latest backup and test again.

In case the cameras do not work after setting it up as a new device, this is a hardware issue and the iPhone has to be serviced:

Apple - Support - iPhone Repair and Service

Constantly black photos on 17 Pro

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