unable to share photos in whatsapp. Keep loading “preparing media”. I try restart my phone but doesnt work. This is my new iphone 17, storage is still a lot of free space. Same thing happen on airdrop
[Re-Titled by Moderator]
Original Title: Unable to share photos
iPhone 17, iOS 26
When selecting photos or videos to send, try choosing fewer items at once. The “Preparing Media” message you see isn’t tied to your iPhone’s storage capacity—it actually depends on the amount of available RAM. Since RAM is what your device uses to temporarily process and prepare files, selecting too many large media files at once can slow things down or cause longer wait times.
In short:
So, limiting the number of items you select helps your iPhone finish the “Preparing Media” step faster and more reliably.
When selecting photos or videos to send, try choosing fewer items at once. The “Preparing Media” message you see isn’t tied to your iPhone’s storage capacity—it actually depends on the amount of available RAM. Since RAM is what your device uses to temporarily process and prepare files, selecting too many large media files at once can slow things down or cause longer wait times.
In short:
So, limiting the number of items you select helps your iPhone finish the “Preparing Media” step faster and more reliably.
How do I fix 'Preparing Media' issue when sharing photos on iPhone 17 in WhatsApp and AirDrop?
