Macbook 2015 stopped working, is data retrieving still possible?

I still have an old Intel MacBook Pro model from 2015 (purchased in 2016) that I use frequently with macOS Monterey.


Yesterday all of a sudden finder kinda stopped working… I was just browsing on Brave and I wanted to convert currencies and cmd+spacebar didn’t work anymore… 


And then it just restarted by itself

It loaded the brave tabs that were open before but worked extremely slow and I basically couldn’t do anything anymore.


Then I shut it down myself.


Then I would try and turn it back on and the first start up screen appeared kinda normal but it took the loading bar very long to get over half of it.

And then when it would finally start up the screen just stayed entirely black where I could move the mousepointer.


I turned it on and off couple more times but it stayed like this.


Then I followed a yt video where I did the following:


At first: 


Then I restarted again and I would get the black screen with a Circle with a line


  • Then I did "Reset SMC (Intel Macs): Shut down, then hold Shift + Control + Option and the Power button for 10 seconds. Release all keys and turn on the Mac.”


Whenever I boot up my Macbook now, I get the screen with the apple logo at first, then the login screen which has my “icon” and name but with a grey background instead of the usual Monterey background.

Then I type in my password and I get the black screen with circle with line across it


On this screen it also gives the link to apple support and on that page it says support.apple.com/mac/startup:


I followed the steps there: 

  1.  Start up from macOS Recovery.
  2.  While in Recovery, use Disk Utility to repair your Mac startup disk.
  3. If Disk Utility finds no errors or repairs all errors, reinstall macOS from Recovery.



Where I did Diskutility to repair but the problem remained


Also in recovery mode it only shows "APPLE SSD SM012...." (see picture) but not “Macintosh HD” and I don’t see any options for “view” or anything


On the third step on the apple site mentioned above it says to reinstall macOS and that normally data would not get lost, however, when try that (it tries to install OS X El Capitan which is fine IG)

And I have to select the disk where to install OS X I don’t see any options


I wanna stress I didn’t make a back-up (kinda dumb I know) although there’s not really anything super important gone (music library Id like to have back tbf but yh)


The advice I think now is to erase the disk completely, and see if that works but that’s the point:

I don’t wanna do that. It’s less important for me to save this MacBook (Im okay if it’s broken or whatever) but I’d like to retrieve as much data as possible.


Are there still any options left to get this Mac to work as usual? 

And if not, is there still possibilities to retrieve data from it (make back-ups)?

Earlier Mac models

Posted on Feb 6, 2026 7:13 AM

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Posted on Feb 7, 2026 9:49 AM

First try booting into Safe Mode where it will perform a file system scan and disable third party drivers.


As for the issue with Internet Recovery Mode, unfortunately it booted into the Yosemite or El Capitan online installer which does not understand the new drive layout associated with macOS 10.13+ and APFS volumes. Try booting into Internet Recovery Mode using Command + Option + R to see if you can access the Monterey online installer (it probably won't, but it doesn't hurt to try).


Do you have access to any other Mac models 2015 to mid-2022? If so, you can use it to create a bootable macOS USB installer.


If you have access to another Mac running macOS 10.13+ from 2011 to 2026, then you can put your 2015 Mac into Target Disk Mode & connect it to the other Mac using a Thunderbolt cable (will need a USB-C Thunderbolt3/4 to Thunderbolt2 adapter for the USB-C Macs). This will allow your 2015 laptop to appear as an external storage device where you can attempt to access your files.


Another option if you do not have access to another Mac would be to try and install macOS onto an external drive, but if you can only access the Yosemite/El Capitan online installers, then you may find they may fail because Apple is not keeping those older online installers working properly (hopefully you can access the Monterey online installer using Command + Option + R). If you are successful installing the older OS, then you can upgrade the external drive to Monterey. Then you can use that external Monterey boot drive to try accessing the internal SSD and if necessary repair its file system, or use a data recovery app to attempt recovery.


If you are familiar with the command line, then you can try booting into Single User Mode using Command + S.

5 replies
Question marked as Top-ranking reply

Feb 7, 2026 9:49 AM in response to Hero_2

First try booting into Safe Mode where it will perform a file system scan and disable third party drivers.


As for the issue with Internet Recovery Mode, unfortunately it booted into the Yosemite or El Capitan online installer which does not understand the new drive layout associated with macOS 10.13+ and APFS volumes. Try booting into Internet Recovery Mode using Command + Option + R to see if you can access the Monterey online installer (it probably won't, but it doesn't hurt to try).


Do you have access to any other Mac models 2015 to mid-2022? If so, you can use it to create a bootable macOS USB installer.


If you have access to another Mac running macOS 10.13+ from 2011 to 2026, then you can put your 2015 Mac into Target Disk Mode & connect it to the other Mac using a Thunderbolt cable (will need a USB-C Thunderbolt3/4 to Thunderbolt2 adapter for the USB-C Macs). This will allow your 2015 laptop to appear as an external storage device where you can attempt to access your files.


Another option if you do not have access to another Mac would be to try and install macOS onto an external drive, but if you can only access the Yosemite/El Capitan online installers, then you may find they may fail because Apple is not keeping those older online installers working properly (hopefully you can access the Monterey online installer using Command + Option + R). If you are successful installing the older OS, then you can upgrade the external drive to Monterey. Then you can use that external Monterey boot drive to try accessing the internal SSD and if necessary repair its file system, or use a data recovery app to attempt recovery.


If you are familiar with the command line, then you can try booting into Single User Mode using Command + S.

Feb 7, 2026 4:58 PM in response to Hero_2

Another possibility might be to pull the SSD from the 2015 MacBook Pro, and place it into an external enclosure. Then you could try to read the disk on another Mac (that is up to date enough to understand APFS).


See the OWC Envoy Pro section at the bottom of

Other World Computing – OWC Solid State Drives For MacBook Pro with Retina Display (Late 2013 - Mid 2015)

and the page to which it leads

Other World Computing – OWC Envoy Pro 1A – USB 3.2 (10Gb/s) Bus-Powered Portable External Storage Enclosure for Apple SSDs from most 2013 to 2019 Mac Models and select OWC SSDs


This would not be possible with current Macs, where the contents of the internal SSDs are encrypted, and flash chips containing the data are usually soldered in. And there is no guarantee that you will be able to get anything from the old "circuit board stick" drive even if you put it into a compatible USB enclosure.

Feb 7, 2026 12:25 PM in response to Hero_2

Hero_2 wrote:

Also, I have access to a macbook air 2013, would that be better as it also has a thunderbolt 2 port?


This gives you another option.

You can use that MacBook Air 2013 to install a compatible macOS on an external USB drive and then use that to boot the problematic Mac and do whatever data recovery you can. You can forgo target disk mode by doing this. And when you're done you can covert the USB drive for use as a Time Machine backup.


The MBA is compatible with El Capitan - Big Sur, while the MBP can run those as well as Monterey.

Feb 7, 2026 11:28 AM in response to HWTech

Thanks for replying.


So booting into safe mode doesn't work unfortunately. It just doesn't do that.


I have access to a Macbook Air 2024 M3, so I think I will try your suggestion to put the 2015 macbook into Target Disk Mode. So for that I need to buy a USB-C Thunderbolt to Thunderbolt 2 cable or adapter? I have neither atm

Macbook 2015 stopped working, is data retrieving still possible?

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