iPhone 17 Pro/iPad echo on calls and FaceTime

When you experience echo during cellular calls on an iPhone, the root cause is usually related to the mobile carrier’s network or server-side audio processing, not a hardware fault in the device itself. Call echo is typically introduced by delays, improper echo cancellation, or routing issues within the carrier’s voice infrastructure.

Because of this, Apple Authorised Service Centers generally do not recommend replacing the iPhone’s speakers for echo-related complaints. Even when an echo is heard, it is not being generated by the speaker; if hardware is involved at all, it would be linked to the microphone path—but in most cases, the issue originates outside the phone.

In short: if your iPhone plays music and videos perfectly but echoes only during calls, the phone is doing its job. The carrier, not so much.

Expressing or conveying auditory experiences effectively through these forums may be challenging. The underlying sound issue on your iPhone cannot be accurately diagnosed from a YouTube link. Factors such as your iPhone's specific sound settings, visual defects, and potential hardware problems cannot be assessed through this method. For more personalized and in-depth assistance, I recommend securing a Genius Bar Reservation and exploring the various support options provided by Apple.

Get a Genius Bar Reservation and Apple Support Options - Apple

When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

What Call? On an iPhone, you can make and receive various types of calls. Here are the different types:

1. These are standard voice calls made over the cellular network. They utilize your carrier's voice network to connect you with other phone numbers. Allow phone calls on your iPad, iPod touch, and Mac
2. FaceTime Audio allows you to make voice calls over Wi-Fi or cellular data using your internet connection. It provides higher audio quality compared to traditional cellular calls.
3. FaceTime Video enables you to have video calls with other FaceTime users. It uses the front or rear camera on your iPhone to transmit live video during the call. Use FaceTime with your iPhone or iPad - Apple Support (IN)
4. VoIP (Voice over Internet Protocol) calls use internet connectivity to make phone calls. Apps like Skype, WhatsApp, Viber, and Google Hangouts utilize this technology, allowing you to make voice and video calls over the Internet.
5. Some carriers support Wi-Fi calling, which allows you to make and receive calls over a Wi-Fi network instead of relying solely on cellular coverage. This can be useful in areas with weak cellular reception. Make a call with Wi-Fi Calling - Apple Support (IN)
6. The App Store offers numerous calling apps that utilize different technologies. These apps can provide additional features and options for making calls, such as international calling, call recording, and more.

It's important to note that the availability of certain call types may depend on your iPhone model, iOS version, and carrier.