Apple TV 4K: Apple Music karaoke account issue

Question

Level 1

4 points

Hi i just got a apple tv 4k (2022 release). It is updated to ios 26.x.x, i am trying to use the karaoke feature in the apple music.

When i click the icon for the mic, to prompt the QR code so that iphones can connect, it says there is a issue with my apple account?

I am currently on a 3 month free subscription, don't think this should be an issue though.

Anyone know how to fix this?

Posted on Feb 6, 2026 9:23 PM

Reply

Answer 1

Level 10

150,358 points

Verify that the active user on the Apple TV box is subscribed to Apple Music (or has access via Family Sharing).
Verify that the iPhone has iOS 26 or later as well.
Verify that you use wired speakers, either build in to the TV, or through a receiver or amp.

… it says there is a issue with my apple account?

First try closing and relaunching the Music app.

If the issue persists, then try closing the app, restarting the device, then try again.

If the issue still persists, then please contact Apple Support for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

Reply

Similar questions