LEGO Star Wars: Battles progress not restoring on iPhone/Mac

kcAN.Greediks wrote:

Hello.

I’m experiencing an issue with my game progress in LEGO Star Wars: Battles.

I hadn’t played the game for a long time. Recently, I switched from my old iPhone to a new one, and I also noticed that the game is now available on Mac. I decided to return to the game and launched it on my Mac, but my previous progress was not restored — the game started from the beginning.

What’s strange is that my Game Center still shows achievements from earlier, including one for a high score. However, the actual game progress was not restored either on the Mac or on my iPhone.

I am using the same Apple ID and Game Center account as before. I also never received any notification about my game data being deleted.

Is there any way to restore my previous game progress?

Thank you in advance for your help.

Lego Star Wars game is not an Apple Product. It is actually owned by Warner Brothers and that's who you need to contact for help with game progress. Apple has nothing to do with their app other than hosting it in the App Store.

Here's a link to the developers web site --> http://videogames.lego.com/en-us/star-wars-saga

OK. Then contact Apple Support. This isn't Apple Support. This is a user to user only forum, which Apple doesn't participate nor read for user feedback. I'd be very surprised if Apple can restore game data for an app they don't own, but it's certainly worth your time to contact Apple and they gave you a link to do that.

kcAN.Greediks wrote:

Thank you for your help, I really appreciate it.

I wasn't really able to offer much help, but I do hope you're able to get the data you're missing.