I need to sign in to apple on my tv every time. Recently bought Hisense Nov 2025 have a purchased subscription. Also have a new iPhone 16 don’t know if that has anything to do with it.
iPhone 16, iOS 26
The Apple TV app on third party devices is supposed to save the last known user account for a next time — unless you sign out of the app, reset the app, or delete and reinstall the app.
This saving might be influenced by device privacy settings, e.g. not allowing any local storage for a particular app. Not sure how the system software of a Hisense TV handles that. If you can, check your TV settings.
Try deleting and reinstalling the app one more time to invoke any optional agreements that may apply for apps on this device.
Else contact the Apple Support staff for assistance or other suggestions. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
The Apple TV app on third party devices is supposed to save the last known user account for a next time — unless you sign out of the app, reset the app, or delete and reinstall the app.
This saving might be influenced by device privacy settings, e.g. not allowing any local storage for a particular app. Not sure how the system software of a Hisense TV handles that. If you can, check your TV settings.
Try deleting and reinstalling the app one more time to invoke any optional agreements that may apply for apps on this device.
Else contact the Apple Support staff for assistance or other suggestions. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
Requires signing in to Apple TV on Hisense TV every time
