Cannot access voicemails from call history page

deryl274 wrote:

I have always accessed my voicemails from my call history page on the bottom right, but I no longer can. How do I fix this?

They are now directly in Recents.

Note that you can return to the classic view by tapping on the icon in the upper right (three stacked lines) and selecting "Classic."

Try this:

Open the Phone App > Tap the circle on the top right with three lines in it and tap Classic.

Now look at the bottom right and tap Voicemail - do you see and can you tap a voicemail now?

Voicemail is a joint feature between the device and the carrier.

If it worked before but you changed carriers, you would need to review the new cell contract to ensure the feature is enabled, plus work with their tech support to enroll it anew.

If with the same carrier, will need to take it up with the tech support to discover what caused the feature to fail.

Used to have it and love it about 2 phones ago, when it just conked out. Got tired of the many service calls to their tech support centers, they never could get it to work again.

The new view seems an improvement but after all these years I still resist tapping the entry directly in case it calls them back!

LD150 wrote:

The new view seems an improvement but after all these years I still resist tapping the entry directly in case it calls them back!

I haven't done that. Yet.