Two apple IDs, one phone number

I have one phone number. I am trying to open an apple account for my granddaughter to use on an ipad. She has no phone number. It seems that I can't add her to my phone number. How do I do it? It keeps asking for a phone number. I tried mine but it didn't let me. I tried my husband's it still doesn't let me. Help. she does NOT have a phone number.

iPad 2, iOS 9

Posted on Feb 11, 2026 12:44 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2026 2:00 PM

I’d follow this sequence: Create an Apple Account for your child - Apple Support


iOS 9 is going to be a problem with this too, if you’re trying to use that (very old, unsupported) version here.


Similar questions

3 replies

Feb 11, 2026 12:59 PM in response to birdiegurl

Some contributors here will say that each account has to be associated with a unique number. For precisely the scenario you are mentioning I do not see why Apple would require that. I suggest you contact Apple and ask them what to do. If they provide a solution then please report back here with it.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


For chat, you can try using the Apple Support App —> https://apps.apple.com/app/apple-support/id1130498044


For chat help with a USA Apple Account —>

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


If in the end you are required to provide a number, see if you can find somebody who does not use Apple equipment who would let you borrow their phone for a short while so you can sign up. This is probably for two factor authentication and once you have signed up there are other ways you can get verification codes (which you seldom need). Get a verification code and sign in with two-factor authentication - Apple Support


Feb 11, 2026 3:31 PM in response to Limnos

Thank you. I ended up using the Apple Chat link you gave me. I told them the email I wanted to use. He came back in ONE minute and said try it again and it worked! I'm not sure why, but it did. I used the same email, and trusted phone. After that I googled again and other people have found the same way to get their accounts. Very weird. It is almost like her email wasn't allowed until they flip a switch. That's all I told them, her email, then it worked.

Thank you for the chat link and your help!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Two apple IDs, one phone number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.