iPhone 12 Pro Max Camera Issue: Works on Lock Screen/FaceTime but fails everywhere else (Blurry/Black Screen)
Hi everyone,
I’m facing a very specific and frustrating issue with my iPhone 12 Pro Max cameras and I’m hoping someone has encountered this before.
The Context: This issue started immediately after a software update. Prior to the update, the phone and camera were working perfectly. There has been no physical damage or drops whatsoever.
The Problem:
- Native Camera App (Unlocked): When I open the camera app while the phone is unlocked, it works for 1-2 seconds, then tries to autofocus, and immediately goes completely blurry. After that, both the rear and front cameras stop responding properly.
- Third-Party Apps (Instagram, Snapchat, WhatsApp, etc.): The camera view is completely black. It doesn't initialize at all.
- The Weird Part: If I open the camera directly from the Lock Screen, it works perfectly fine. Also, during FaceTime calls, the camera works without any issues.
What I've tried so far:
- Restarting the phone.
- Force closing all camera-related apps.
- Checking for any subsequent updates.
It seems like a software glitch rather than hardware since the lenses work in specific scenarios (Lock screen/FaceTime). Has anyone seen this "lock screen vs. unlocked" bug after an update? Any suggestions on how to fix this without a full factory reset?
Device Info:
- Model: iPhone 12 Pro Max
- iOS Version: [iOS 26.2.1]
iPhone 12 Pro Max, iOS 26