Ver 26.3 for iPhone, Apple Maps disconnects when I press Go and can’t reconnect.

AppleCare play has issues with my F150’s Sync 4 with ver 26 iPhone. Primarily Apple Maps. If I select Go for a destination it disconnects and I cannot reconnect. If I select a destination and press Go before I enter my vehicle it will connect normally once I get in the vehicle and Maps works as expected. It’s only when I select Go for a new destination that it faults. I’ve tried BT, wired, WiFi, airplane mode, restarting my phone, renaming my phone, updating to 26.3, and other things with no change. Even happens when I try Google Maps. Pressing Go will cause a disconnect. Maps is something I use daily so ver 26 has been a terrible change on my phone.

iPhone 11

Posted on Feb 15, 2026 6:41 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2026 2:11 AM

Dave ~ Your iPhone 11 could be >6 years old and the long process of applying a major iOS upgrade to an iPhone with a weak, aging battery can be the proverbial "straw that broke the camel's back." (And a weak battery often causes connectivity issues.) So...


Does your iPhone 11 still have its original battery?


And what's the Maximum Capacity % here?...


Settings > Battery > Battery Health & Charging


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Question marked as Top-ranking reply

Feb 16, 2026 2:11 AM in response to Davenaustin

Dave ~ Your iPhone 11 could be >6 years old and the long process of applying a major iOS upgrade to an iPhone with a weak, aging battery can be the proverbial "straw that broke the camel's back." (And a weak battery often causes connectivity issues.) So...


Does your iPhone 11 still have its original battery?


And what's the Maximum Capacity % here?...


Settings > Battery > Battery Health & Charging


õ¿õ¬

Ver 26.3 for iPhone, Apple Maps disconnects when I press Go and can’t reconnect.

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